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State Utility Commissions |
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State utility commissions regulate consumer service and rates for gas, electricity and a variety of other services within your state. These services include rates for telephone calls and moving household goods. In some states, the utility commissions regulate water and transportation rates. Rates for utilities and services provided between states are regulated by the Federal government.
Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
Alabama
James Sullivan, President
Public Service Commission
P.O. Box 991
Montgomery,AL 36101-0991
Toll free in AL: 1-800-392-8050 (Consumer Services office)
Fax: 334-242-0727 (Consumer Services office)
Web site: www.psc.state.al.us
Alaska
G. Nanette Thompson, Chair
Regulatory Commission of Alaska
1016 West 6th Avenue
Suite 400
Anchorage,AK 99501-1963
907-276-6222
Toll free in AK: 1-800-390-2782
TDD: 907-276-4533
Fax: 907-276-0160
E-mail: rca-mail@state.ak.us
Web site: www.state.ak.us/rca
Arizona
Carl Kunasek, Chairman
Arizona Corporation Commission
1200 West Washington Street
Phoenix,AZ 85007
602-542-3933
Toll free in AZ: 1-800-222-7000
TDD: 602-542-2105
Fax: 602-542-5560
E-mail: ckunasek@cc.state.az.us
Web site: www.cc.state.az.us
Arkansas
Jim Von Gremp, Chairman
Public Service Commission
P.O. Box 400
Little Rock,AR 72203-0400
501-682-1453
Toll free in AR: 1-800-482-1164 (complaints)
Fax: 501-682-5731
Web site: www.state.ar.us/psc
California
Richard Bilas, President
Public Utilities Commission
505 Van Ness Avenue
Room 5218
San Francisco,CA 94102
415-703-2782
Toll free in CA: 1-800-649-7570 (complaints)
TDD: 415-703-2032
Fax: 415-703-2532
Web site: www.cpuc.ca.gov/
Colorado
Ray Gifford, Chairman
Public Utilities Commission
1580 Logan Street, Room 201
Denver,CO 80203
303-894-2000
Toll free in CO: 1-800-888-0170
TDD: 303-894-2512
Fax: 303-894-2065
E-mail: PUConsumer.Complaints@dora.state.co.us
Web site: www.dora.state.co.us/puc/
Connecticut
Donald W. Downes, Chairman
Department of Public Utility Control
10 Franklin Square
New Britain,CT 06051
860-827-1553
Toll free in CT: 1-800-382-4586
TDD: 860-827-2837
Fax: 860-827-2613
Web site: www.state.ct.us/dpuc/
Christine Lewis, Director
Connecticut Dept of Social Services
Elderly Services
25 Sigourney Street
Hartford,CT 06106
860-424-5277
Toll free in CT: 1-800-443-9946
Fax: 860-424-4966
E-mail: christine.lewis@po.state.ct.us
Delaware
Arnetta McRae, Commissioner
Public Service Commission
Cannon Building #100
861 Silver Lake Blvd.
Dover,DE 19904
302-739-4247
Toll free in DE: 1-800-282-8574
TDD: 302-739-4333
Fax: 302-739-4849
Web site: www.state.de.us/delpsc
District of Columbia
Edward M. Meyers, Acting Chairperson
Public Service Commission of D.C.
7171 14th St., NW
2nd Floor
Washington,DC 20005
202-626-5120 (Consumer Services Division)
Fax: 202-393-1389
Florida
Joe Garcia, Chairman
Public Service Commission
2540 Shumard Oak Blvd.
Tallahassee,FL 32399-0850
850-413-6330
Toll free in FL: 1-800-342-3552
TDD/TTY: 1-800-521-5247
Fax: 850-487-1716
E-mail: contact@psc.state.fl.us
Web site: www.floridapsc.com
Georgia
Bob Durden, Chairperson
Public Service Commission
47 Trinity Avenue
Atlanta,GA 30334
404-656-4501
Toll free in GA: 1-800-282-5813
Fax: 404-463-6683
E-mail: bdurden@psc.state.ga.us
Web site: www.psc.state.ga.us
Hawaii
Yukio Naito, Chairman
Public Utilities Commission
465 South King Street
Room 103
Honolulu,HI 96813
808-586-2020
Fax: 808-586-2066
E-mail: hipuc@lava.net
Idaho
Dennis Hansen, President
Public Utilities Commission
P.O. Box 83720
Boise,ID 83720-0074
208-334-0300
Toll free in ID: 1-800-432-0369
TDD/TTY: 1-800-223-3131
Fax: 208-334-3762
E-mail: ipuc@puc.state.id.us
Web site: www.puc.state.id.us
Illinois
Richard L. Mathias, Chairman
Illinois Commerce Commission
527 East Capitol Avenue
P.O. Box 19280
Springfield,IL 62794-9280
217-782-7295
Toll free in IL: 1-800-524-0795
TDD/TTY: 1-800-858-9277
Fax: 217-782-1042
Web site: www.icc.state.il.us
Indiana
Faith Goff, Director, Consumer Affairs
Indiana Utility Regulatory Commission
Consumer Affairs
302 West Washington Street
Suite E-306
Indianapolis,IN 46217
317-232-2712
Toll free in IN: 1-800-851-4268
TDD: 317-232-8556
Fax: 317-233-2410
E-mail: fgoff@vrc.state.in.us
Web site: www.ai.org/iurc
Iowa
Allan T. Thoms, Chairperson
Iowa Utilities Board
350 Maple Street
Des Moines,IA 50319-0069
515-281-5979
Toll free in IA: 1-877-565-4450
Fax: 515-281-5329
Web site: www.state.ia.us/iub
Kansas
John Wine, Chairman
Kansas Corporation Commission
1500 SW Arrowhead Road
Topeka,KS 66604-4027
785-271-3140
Toll free in KS: 1-800-662-0027
Fax: 785-271-3111
E-mail: public.affairs@kcc.state.ks.us
Web site: www.kcc.state.ks.us
Kentucky
Martin J. Huelsmann, Chairman
Public Service Commission
211 Sower Blvd
P.O. Box 615
Frankfort,KY 40602
502-564-3940
Toll free in KY: 1-800-772-4636 (complaints only)
TDD/TTY: 1-800-648-6056
Fax: 502-564-3460
Web site: www.psc.state.ky.us
Louisiana
Don Owen, Commissioner
Public Service Commission
P.O. Box 91154
Baton Rouge,LA 70821-9154
225-342-4404
Toll free in LA: 1-800-256-2387
Fax: 225-342-2831
Web site: www.lpsc.org
Maine
Thomas L. Welch, Chairman
Public Utilities Commission
242 State Street
Augusta,ME 04333
207-287-3831
Toll free in ME: 1-800-452-4699
TTY toll free relay: 1-800-437-1220
Fax: 207-287-1039
E-mail: maine.puc@state.me.us
Web site: www.state.me.us/mpuc/
Maryland
Glenn F. Ivey, Chairman
Public Service Commission
6 St. Paul Street
16th Floor
Baltimore,MD 21202-6806
410-767-8000
Toll free in MD: 1-800-492-0474
TDD toll free in MD: 1-800-735-2258
Fax: 410-333-6495
E-mail: mpsc@psc.state.md.us
Web site: www.psc.state.md.us/psc/
Massachusetts
Department of Telecommunications and Energy
1 South Station
12th Floor
Boston,MA 02110
617-305-3500
TDD toll free: 1-800-323-3298
Fax: 617-345-9101
Web site: www.magnet.state.ma.us/dpu
Michigan
Laura Chappelle, Chairperson
Public Service Commission
6545 Mercantile Way, Suite 7
P.O. Box 30221
Lansing,MI 48909
517-241-6180
Toll free in MI: 1-800-292-9555
Fax: 517-241-6181
Web site: www.cis.state.mi.us/mpsc
Minnesota
Gregory Scott, Chairman
Public Utilities Commission
121 7th Place East, Suite 350
St. Paul,MN 55101-2147
651-296-0406
Toll free: 1-800-657-3782
TDD: 651-297-1200
Fax: 651-297-7073
E-mail: CAOstaff@puc.state.mn.us
Web site: www.puc.state.mn.us
Mississippi
Neilsen Cochran, Chairman
Public Service Commission
Northern District
PO Box 1174
Jackson,MS 39215
601-961-5430
Toll free in MS: 1-800-356-6428
Fax: 601-961-5464
Web site: www.psc.state.ms.us
Missouri
Sheila Lumpe, Chairman
Public Service Commission
P.O. Box 360
Jefferson City,MO 65102
573-751-9300
Toll free in MO: 1-800-824-7541
TDD toll free in MO: 1-800-735-2966
Fax: 573-526-7341
Web site: www.ecodev.state.mo.us/psc/
Montana
Dave Fisher, Chairman
Public Service Commission
1701 Prospect Avenue
P.O. Box 202601
Helena,MT 59620-2601
406-444-6199
Toll free in MT: 1-800-646-6150
TDD: 406-444-6199
Fax: 406-444-7618
Web site: www.psc.state.mt.us
Nebraska
Frank Landis, Chairman
Public Service Commission
300 The Atrium, 1200 N Street
P.O. Box 94927 (68508-4927)
Lincoln,NE 68509
402-471-3101
Toll free in NB: 1-800-526-0017
TDD: 402-471-0213
Fax: 402-471-0254
E-mail: celton@navix.net
Web site: www.nol.org/home/NPSC
Nevada
Don Soderberg, Chairman
Public Utilities Commission
1150 East William Street
Carson City,NV 89701
775-687-6001
702-486-2600 (Las Vegas office)
Toll free in NV: 1-800-992-0900
Fax: 775-687-6110
Web site: www.puc.state.nv.us
New Hampshire
Douglas L. Patch, Chairman
Public Utilities Commission
8 Old Suncook Road
Building No. 1
Concord,NH 03301
603-271-2431
Toll free in NH: 1-800-852-3793
TDD toll free in NH: 1-800-735-2964
Fax: 603-271-3878
Web site: www.puc.state.nh.us
New Jersey
Herbert H. Tate, President
Board of Public Utilities
Two Gateway Center
Newark,NJ 07102
973-648-2823
Toll free in NJ: 1-800-624-0241
Fax: 973-648-2836
Web site: www.bpu.state.nj.us
New Mexico
Molly Whitted, Director
New Mexico Public Regulation Commission
Consumer Relations Division
PO Drawer 1269
Santa Fe,NM 87504-1269
505-827-4593
505-827-4660
Toll free in NM: 1-800-663-9782
Toll free in NM: 1-800-947-4722
TDD: 505-827-6911
Fax: 505-827-6973
E-mail: mwhitted@state.nm.us
Web site: www.prc.state.nm.us
New York
Ronald Cerniglia, Director
Public Service Commission
Consumer Education & Advocacy
3 Empire State Plaza
Albany,NY 12223-1350
518-474-1540
Toll free in NY: 1-877-342-3377 (complaints - gas, electric, telephone)
Toll free: 1-877-661-9223 (Business Advocates)
Fax: 518-474-1691
E-mail: ronald_cerniglia@dps.state.ny.us
Web site: www.dps.state.ny.us
North Carolina
North Carolina Utilities Commission Public Staff
Consumer Services
4326 Mail Service Center
Raleigh,NC 27699-4326
919-733-9277
Fax: 919-733-4744
E-mail: consumer.services@ncmail.net
Web site: www.ncuc.commerce.state.nc.us/
North Dakota
North Dakota Public Service Commission
600 E. Boulevard Ave, Dept 408
12th Floor
Bismarck,ND 58505-0480
701-328-2400
TDD in ND: 1-800-366-6888
Fax: 701-328-2410
E-mail: sab@oracle.psc.state.nd.us
Web site: www.psc.state.nd.us
Ohio
Alan Schriber, Chairman
Public Utilities Commission of Ohio
180 East Broad Street
Columbus,OH 43215-3793
614-466-3292
Toll free in OH: 1-800-686-7826
TDD Toll free in OH: 1-800-686-1570
Fax: 614-752-8351
Web site: www.puc.state.oh.us
Oklahoma
Bob Anthony, Chairman
Oaklahoma Corporation Commission
PO Box 52000-2000
Oklahoma City,OK 73152-2000
405-521-2211
Toll free in OK: 1-800-522-8154
TDD: 405-521-3513
Fax: 405-521-2087
Web site: www.occ.state.ok.us
Oregon
Ron Eachus, Chairman
Public Utility Commission
550 Capitol St., NE, Suite 215
Salem,OR 97301-2551
503-378-6611
Toll free in OR: 1-800-522-2404 (consumer services only)
Toll Free in OR: 1-800-553-9600
Fax: 503-648-3458
Web site: www.puc.state.or.us
Pennsylvania
John M. Quain, Chairman
Public Utility Commission
P.O. Box 3265
Harrisburg,PA 17105
717-783-7349
Toll free in PA: 1-800-782-1110
Fax: 717-787-5813
Web site: puc.paonline.com
Puerto Rico
Nydia E. Rodriguez Martinez, Chairman
Public Service Commission
P.O. Box 190870
San Juan,PR 00919-0817
787-756-1425
Fax: 787-758-3418
E-mail: nydiardz@prtc.net
Rhode Island
Public Utilities Commission
100 Orange Street
Providence,RI 02903
401-222-3500
Toll free in RI: 1-800-341-1000
TDD: 401-277-3500
Fax: 401-222-2626
Web site: www.ripuc.org
South Carolina
Phillip Bradley, Chairman
Public Service Commission
P.O. Drawer 11649
Columbia,SC 29211
803-896-5100
Toll free in SC: 1-800-922-1531
TDD toll free in SC: 1-800-735-2905
Fax: 803-737-5199
Web site: www.psc.state.sc.us
South Dakota
Leni Healy, Director
Public Utilities Commission
Consumer Affairs
500 East Capitol Avenue
Pierre,SD 57501-5070
605-773-3201
Toll free: 1-800-332-1782 (consumer affairs only)
Fax: 605-773-3809
Web site: www.state.sd.us/state/executive/puc/puc.htm
Tennessee
Melvin Malone, Chairman
Tennessee Regulatory Authority
460 James Robertson Parkway
Nashville,TN 37243-0505
615-741-3668
Toll free: 1-800-392-8359
Fax: 615-741-5015
Web site: www.state.tn.us/tra
Texas
Sara Lee Tiede, Chairman
Public Utility Commission
1701 North Congress Avenue
P.O. Box 13326
Austin,TX 78711-3326
512-936-7000
Toll free: 1-888-PUC-TIPS (782-8477)
TDD/TTY Toll free: 1-800-735-2989
Fax: 512-936-7138
E-mail: customer@puc.state.tx.us
Web site: www.puc.state.tx.us
Utah
Stephen F. Mecham, Chairman
Public Service Commission
160 East 300 South
Salt Lake City,UT 84111
801-530-6716
Toll free in UT: 1-800-874-0904
TDD: 801-530-6716
Fax: 801-530-6796
E-mail: sfmecham@state.ut.us
Web site: www.psc.state.ut.us
Vermont
Michael H. Dworkin, Chairman
Vermont Public Service Board
112 State Street
Montpelier,VT 05620-2701
802-828-2358
TDD toll free in VT: 1-800-253-0191
Fax: 802-734-8390
E-mail: clerk@psb.state.vt.us
Web site: www.state.vt.us/psb
Virgin Islands
Sedonie Halbert, Commissioner
Public Services Commission
Koud Horsen Complex - Bldg A
1303 Hospital Ground
St. Thomas,VI 00802
340-774-1166
340-774-0930
Fax: 340-774-3466
E-mail: dhs@islands.vi
Virginia
Theodore V. Morrison Jr., Chairman
State Corporation Commission
P.O. Box 1197
Richmond,VA 23218
804-371-9141 (general information)
Toll free in VA: 1-800-552-7945
TDD: 804-371-9206
Fax: 804-371-9211
Web site: www.state.va.us/scc
Washington
Marilyn Showalter, Chairman
Utilities and Transportation Commission
1300 S. Evergreen Park Dr., SW
Olympia,WA 98504
360-664-1173
Toll free in WA: 1-800-562-6150
TTY: 360-586-8203
Fax: 360-586-1150
Web site: www.wutc.wa.gov
West Virginia
Charlotte R. Lane, Chairman
Public Service Commission
201 Brooks Street
Charleston,WV 25301
304-340-0482
Toll free in WV: 1-800-344-5113
TDD: 304-340-0300
Fax: 304-340-0325
Web site: www.state.wv.us/psc
Wisconsin
Public Service Commission of Wisconsin
Consumer Affairs Unit
610 North Whitney Way (53705)
P.O. Box 7854
Madison,WI 53707-7854
608-266-2001
Toll free: 1-800-225-7729
TDD: 608-267-1479
Fax: 608-266-3957
E-mail: lawrej@psc.state.wi.us
Web site: www.psc.state.wi.us
Wyoming
Steven Ellenbecker, Chairman
Public Service Commission
2515 Warren Avenue, Suite 300
Cheyenne,WY 82002
307-777-7427
Toll free in WY: 1-888-570-9905
TTY: 307-777-7427
Fax: 307-777-5700
E-mail: sellen@missc.state.wy.us
Web site: psc.state.wy.us
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