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Services and Resources for Consumers with Disabilities
Directory and Other
Operator Services
Consumers who are deaf or hard of hearing, or who have a speech impairment, and use a text telephone (TTY) may receive operator and directory assistance for calls by calling toll free to 1-800-855-1155. Telephone companies may provide additional services for TTY users; these services will be listed in the introductory pages of local telephone directories. For a copy of the U.S. Government TTY Directory, please visit www.gsa.gov/frson the World Wide Web or write to the address below:
Federal Consumer Information Center, Department TTY, Pueblo CO 81009.
Hearing and Speech Impairments
Relay Services
Telecommunications relay services are a way to link telephone conversations between individuals who use standard, voice telephones and individuals who use TTYs. Relay services allow hearing and speaking individuals to call TTY numbers and allow individuals with hearing or speech impairments to call voice telephone numbers. Calls can be made from either type of telephone to the other type through the relay service.
Local Relay Services
States provide for relay services for local and long-distance calls. Please consult the local telephone directory for information on the use, fees (if any), services, and dialing instructions of the relay service for that area.
Federal Relay Service (FRS)
The FRS, a program of the U.S. General Services Administration, provides access to TTY users who wish to conduct official business nationwide with and within the Federal Government. The toll-free number is 1-800-877-8339.
For more information on relay communications or to obtain a brochure on using the FRS, please call toll free to 1-800-877-0996.
Services and Resources for Consumers with Disabilities
Recording for the Blind & Dyslexic
Recording for the Blind & Dyslexic, celebrating more than fifty years since its founding, is the only national nonprofit, volunteer-driven organization that provides recorded and computerized textbooks at all academic levels to people who cannot read standard print effectively because of a visual impairment, learning disability or other physical disability. RFB&D operates 33 recording studios and offices across the country.
Our 80,000 volume library contains a broad selection of titles, from literature and history to math and the sciences, at all academic levels, from kindergarten through postgraduate and professional. RFB&D offers individual and institutional memberships, scholarship programs and a custom recording service.
The cost of an individual membership is $25 per year, plus a one time $50 registration fee. Fees for institutional membership range from $300 to $800 annually depending on the level of membership and the number of books chosen. RFB&D also offers for nonprofit sale computer and professional books on disk, specially-adapted tape players and accessories.
For more information or to request an application, call, write or visit the website:
Recording for the Blind & Dyslexic
20 Roszel Road
Princeton, NJ 08540
Toll free: 1-800-221-4792
Web site: www.rfbd.org
Services and Resources for Consumers with Disabilities
National Library Service for the Blind and Physically Handicapped (NLS), Library of Congress
The National Library Service for the Blind and Physically Handicapped (NLS), Library of Congress, provides the free loan of recorded and braille books and magazines, music scores in braille and large print, and specially designed playback equipment to residents of the United States who are unable to read or use standard print materials because of visual or physical impairment.
NLS administers the program nationally while direct service to eligible individuals and institutions is the responsibility of cooperating libraries in the various states, the District of Columbia, Puerto Rico, Guam and the Virgin Islands. Service is also extended to eligible American citizens residing abroad.
Information about any aspect of the NLS/BPH free library service, including application forms and addresses of cooperating libraries may be obtained by contacting:
National Library Service for the Blind and Physically Handicapped (NLS)
Library of Congress
Washington, DC 20542
202-707-5100
Toll free: 1-800-424-8567
E-mail: nls@loc.gov
Web site:lcweb.loc.gov/nls |
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